What we collect
We collect personal information from you when you register on this Mobile App or Website, request service, or fill out a form. When registering or requesting service through the App or our site, as appropriate, you may be asked to enter the following information:
- name and address
- contact information including phone and email address
- demographic information such as postal code, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the personal information we gather
We require this personal information to understand your needs and provide you with better service, and in particular for the following reasons:
- Internal record keeping.
- Personalize your experience.
- Improve our products and services.
- Process transactions.
Periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address, which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.
We are committed to ensuring that your personal information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information we collect online. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the personal information confidential.
A cookie is a small file, which asks permission to be placed on your computer’s hard drive. The cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic to improve our App and website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better Mobile App and Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our Mobile App or Website may contain links to other Mobile Apps or Websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over another website. Therefore, we cannot be responsible for the protection and privacy of any personal information, which you provide while visiting such sites and any other website is not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Accessing and Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on our Mobile App or Website, look for the box that you can click to indicate that you do not want your personal information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at SnowJob & MowJob App Inc., 121 Brock Street, Sault Ste. Marie, Ontario Canada P6A 3B6 or email@example.com
We will not sell, distribute or lease your personal information to third parties unless we have your expressed permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting based on your preferences.
You may e-mail us at firstname.lastname@example.org at any time to request a copy of the personal information we have in our possession about you and/or to ask us to modify or remove your information from our online database. We will take all reasonable steps to verify your identity before taking any action in respect of such requests.
Should you request a copy of the personal information we have in our possession about you, we will provide that information to you within 30 days of receipt of your request. In accordance with PIPEDA, we may extend this time period under the following circumstances:
(a) if responding to the request would interfere to an unreasonable degree with our activities;
(b) if responding to the request would require us to undertake consultations that would make it impracticable to meet the 30-day time period; or
(c) if you require the copy of your information in an alternate format and it would take significant amounts of time to convert it.
In such circumstances, we will contact you within the first 30 days to explain the reason for the delay and advise you of your right to complain to the Privacy Commissioner about the delays.
Please be aware that:
(a) access to personal information may be denied in accordance with the exemptions set out in the applicable sections of PIPEDA; and
(b) it may not always be possible to completely modify or remove information in our database.
If you believe that any personal information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any personal information found to be incorrect.
HOW WE COMPLY WITH CANADA’S ANTI SPAM LAW (CASL)
In accordance with Canada’s Anti-Spam legislation we may use your personal information so that we may send you commercial electronic messages (CEMS). Unless such messages are sent subject to exemption we will obtain your prior implied or express consent in accordance with this legislation.
You may withdraw your consent to receive CEMs from us at any time by using the unsubscribe mechanism contained in all of our electronic communications.
We do not install or cause to be installed any computer programs on your computer system that requires your consent under CASL.